CRM optimization best practices

The effectiveness of your business's day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following best practices:

Always update customer information

A CRM system is only effective when the data it provides is current.

Use Single Sign-On for login efficiency

No matter how valuable your cloud subscriptions are, each new set of login credentials users are forced to create and memorize adds another level of inefficiency. With Single Sign-On (SSO), you can create one user profile that logs you into all your online accounts.

Make the most out of old PCs

If your PC has been struggling to perform all the tasks you have at hand, we completely understand why you would be itching for a new one, or even if you’ve already replaced it with the latest model. But even if it’s old, sluggish, and always crashing, your old desktop or laptop may still prove to be useful.

Tips on how to manage Google reviews

Getting Google reviews for your business has never been more important. Consumers are scouring the internet for online reviews to help them in their purchase decisions, and Google’s new search algorithm is designed to lead people to high-quality products and services.

Why UPS is important in network gear

Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access points, and cable modems into a UPS.

UPS for network equipment

UPS systems provide backup power in case of outages and protection against power surges, which don’t just damage computers but also make you lose unsaved work.

Why you need a VPN and how to choose one

Back in the day, simple antivirus software was all you needed to stay safe from security threats. Nowadays, it takes more than that to protect your online privacy. Whether you’re sending emails or chatting up a friend online, chances are your Wi-Fi connection can be intercepted.

Workplace Analytics evaluates employees’ productivity

Measuring productivity is an important process in an employee’s performance evaluation. Previously, Microsoft’s Office 365 had MyAnalytics, a tool for employees to monitor their own performance. But Microsoft improved on it with Workplace Analytics, which now allows managers to also view and evaluate their staff’s productivity.

Save money with thin and zero clients

Businesses are always looking for ways to save a bundle without sacrificing growth. For a while, they believed that they had to buy workstations with their own processing power, RAM, and hard drive. But thanks to virtualization, companies can increase their revenue and get the computing processes they need with thin and zero clients.